Refund policy

Return and Refund Policy

At Fresh R, we want to ensure you are completely satisfied with your purchase. Please read our return guidelines carefully before initiating a return.

Key Return Guidelines

  • 7-Day Return Window: You are eligible to request a return within 7 days of receiving your order.

  • Non-Returnable Items: Products will not be accepted for return once opened, used, or tampered with. Items must be in their original, unopened packaging.

  • Return Shipping Fee: A flat shipping/handling charge of ₹200 will be deducted or payable by the customer for all return requests.

How to Initiate a Return

If your product is unopened and you are within the 7-day return window, you can start the return process by contacting our support team via email.

  • Support Email: rrpharmaceuticals092@gmail.com

Note: Please include your Order Number and the reason for your return in your email to help us process your request quickly.